A high quality workplace benefits all stakeholders. Healthy and high quality work environments lead to an engaged workforce with high rates of satisfaction, retention and low absenteeism, which in turn lead to improved corporate performance. Employee engagement doesn’t just happen, it is the result of planning and forethought and careful attention to what matters most to the people who work for a company. Employee engagement is the outcome of creating a work environment where people want to come and stay. One of the most critical factors in employee satisfaction, commitment and retention is the quality and effectiveness of managers, particularly one’s direct supervisor. A key process to understanding employee engagement is to follow people as they join, stay and leave a company and identify practices that create a healthy and high quality workplace where people join, stay and strive.